Privacy Policy

NotYourMotleyCrew.com (“we”, “our”, “us”, or “the Company”) is committed to safeguarding the privacy and personal data of visitors, users, and customers who interact with our website, notyourmotleycrew.com (“the Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

By accessing or using notyourmotleycrew.com, you acknowledge that you have read and understood this Privacy Policy.

1. Commitment to Privacy and Data Protection

We respect your privacy and are committed to maintaining the confidentiality, integrity, and security of your personal data. We handle your data transparently and lawfully, applying only the critical data collection and processing necessary to provide our services, maintain security, and deliver a personalized experience.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through your interactions with notyourmotleycrew.com. We are the data controller of your personal data for the purposes of GDPR and responsible for determining the purposes and means by which your data is processed.

Users located in California or other jurisdictions with applicable privacy laws are notified that their rights are respected in accordance with relevant statutory obligations.

3. Categories of Data Processed

We may collect, store, and process the following categories of data about you:

a. Usage Data
Includes information about your interactions with the Website, such as pages visited, time spent on pages, referring URLs, IP address, geographic location, browser type, and device identifiers.

b. Account Data
Contact and account-related information you provide upon registration or through the ordering process, including your full name, postal address, email address, and telephone number.

c. Profile Data
Includes information such as usernames, preferences, feedback, shopping behavior, prior purchases, and interactions with products or services.

d. Communication Data
Covers any communication exchanged with us, including emails, messages through contact forms, customer service interactions, and other correspondence.

e. Technical Data
Includes device-specific data such as operating systems, browser versions, time zone settings, hardware specifications, and other system configurations essential for providing technical support and ensuring compatibility.

f. Transaction Data
Information related to purchases, including billing and delivery addresses, payment methods, transaction history, and logistics details.

g. Preference Data
Includes marketing and communication preferences, expressed product interests, consents for subscriptions, opt-in or opt-out indicators for targeted communications and promotional materials.

4. Legal Bases for Processing

We process personal data under the following legal grounds:

– Consent: When you actively give permission, such as signing up for newsletters or consenting to cookies beyond the strictly necessary.
– Contractual Necessity: To fulfill contracts entered into with users — for example, supplying purchased goods or services.
– Legitimate Interests: For purposes such as Website security, fraud prevention, service improvement, and analytics, provided these do not override your fundamental rights and freedoms.
– Legal Obligation: To comply with applicable legal and regulatory requirements, including tax, consumer, and ecommerce laws.

5. Your Rights Under Data Protection Laws

Subject to statutory limitations, individuals have the following rights concerning their personal data:

– Right of Access: You may request a copy of your personal data.
– Right to Rectification: You may have inaccurate or incomplete data corrected.
– Right to Erasure: You may require us to delete your personal data where justified.
– Right to Restrict Processing: Under certain conditions, you may request we limit how we process your data.
– Right to Data Portability: You may request to receive your data in a structured, commonly used digital format or request its transfer to another controller.
– Right to Object: You may object to data processing on grounds of legitimate interest or for direct marketing.

To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with legal requirements.

6. Security Measures

We employ industry-standard administrative, technical, and organizational safeguards to ensure the confidentiality and integrity of your personal data. These include:

– Encryption protocols for data in transit and at rest
– Restricted access to personal data on a need-to-know basis
– Routine data backups and disaster recovery plans
– Security audits and penetration testing
– Regular staff training on data privacy and security practices

7. International Transfers

Where your personal data is transferred outside of the European Economic Area (EEA) or the jurisdiction of your residence, such transfers shall only occur:

– In accordance with an adequacy decision by the European Commission;
– Subject to Standard Contractual Clauses (SCCs) or other legally recognized safeguards; or
– With your explicit consent after notification of potential data risks.

8. Data Retention

We retain personal data only for as long as necessary for legitimate business purposes and legal compliance. Retention periods are as follows:

– Usage and Technical Data: up to 24 months for analytics and security
– Account and Profile Data: retained while the account is active and up to 5 years after closure
– Transaction Data: retained for a minimum of 7 years for tax and accounting obligations
– Communication Data: for a period of up to 3 years after resolution of the inquiry
– Marketing Preference Data: until consent is withdrawn or unsubscribed

9. Cookie Policy

We use cookies and similar technologies on notyourmotleycrew.com to enhance user experience. These include:

– Essential Cookies: Necessary for core functionality of the Website, including navigation and security
– Functional Cookies: Support site customization, such as language or region settings
– Analytics Cookies: Collect anonymized data to understand traffic and usage trends via third-party tools like Google Analytics
– Performance Cookies: Optimize performance, monitor server errors, and measure response times

10. Cookie Management and Compliance

Upon your visit, a cookie banner is presented to inform you of our use of non-essential cookies. You may manage cookie preferences anytime via your browser settings or through our Cookie Preferences feature on the Website, in compliance with GDPR and CCPA.

Under CCPA, California residents may also opt out of the “sale” of personal information by adjusting cookie settings accordingly. While we do not “sell” data as traditionally defined, some analytics services may constitute sharing under the CCPA.

11. Children’s Data

We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that data has been collected from a child under this age without verified parental consent, we will delete it promptly. Parents or guardians who believe their child may have provided personal data should contact us at [email protected].

12. Updates to this Policy

We reserve the right to modify this Privacy Policy at any time in accordance with evolving legal, regulatory, or operational requirements. Any substantial changes will be communicated through the Website or via direct communication where appropriate.

13. Contact

For any questions, concerns, or to exercise your rights regarding this Privacy Policy or our data practices, you may contact us by email at: [email protected].

We are fully committed to maintaining the privacy and security of your data and ensure that our practices align with all applicable data protection laws and standards.